Privacy Policy

DECA DEV LTD (Company Number 16212243), trading as DecaDev ("we," "us," or "our"), is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our services, you consent to the data practices described in this policy.

Personal Information

We may collect personal information that you voluntarily provide when:

• Requesting information about our services
• Signing up for newsletters or communications
• Engaging us for consulting or development services
• Contacting us via email, phone, or contact forms

This information may include your name, email address, phone number, company name, job title, and other business contact details.

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website and search terms used

Project Information

When providing services, we may collect and process information related to your business operations, technical requirements, and project specifications as necessary to deliver our services effectively.

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our IT consulting and development services
• Communication: To respond to inquiries, send updates about projects, and provide customer support
• Business Operations: To process payments, manage contracts, and maintain business records
• Marketing: To send promotional communications about our services (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights
• Analytics: To understand how our website is used and improve user experience

We will not sell, rent, or trade your personal information to third parties for their marketing purposes.

We process your personal information based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contractual obligations to you
• Consent: Where you have given explicit consent for specific processing activities
• Legitimate Interests: For our legitimate business interests, such as improving services and direct marketing (where not overridden by your rights)
• Legal Obligation: Where required to comply with legal or regulatory requirements

We may share your information with:

• Service Providers: Third-party vendors who assist with hosting, analytics, payment processing, and other business operations
• Professional Advisors: Lawyers, accountants, and other professional advisors as needed
• Legal Authorities: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All third parties are required to maintain the confidentiality and security of your information and may only use it for the purposes we specify.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

• Client Data: Retained for the duration of our business relationship and for up to 7 years afterward for legal and accounting purposes
• Marketing Data: Retained until you withdraw consent or we determine it is no longer relevant
• Website Analytics: Typically retained for 24-36 months

Under UK GDPR, you have the following rights:

• Right of Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Rights Related to Automated Decision Making: Protection from decisions based solely on automated processing

To exercise any of these rights, please contact us using the details provided below. We will respond within one month of receiving your request.

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device.

We use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

While we primarily store and process data within the United Kingdom, some of our service providers may be located in other countries. When we transfer personal information internationally, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the UK Information Commissioner's Office
• Adequacy decisions recognizing equivalent data protection standards
• Other legally approved transfer mechanisms

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the "Last Updated" date and, where appropriate, providing additional notice via email or website notification.

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions, concerns, or wish to exercise your data protection rights, please contact us:

• Email: tom@decadev.co.uk
• Phone: 07513010774
• Address: 31 Hoyle Road, Wirral, United Kingdom, CH47 3AG

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority:

• Website: www.ico.org.uk
• Phone: 0303 123 1113

DECA DEV LTD, Company Number 16212243, registered in England and Wales
ICO Registration Number: ZC022385